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Parent Portal & SMS Alerts for Schools in Ghana

Parents who know what is happening pay on time, turn up to meetings and stay loyal.

Most parent complaints have the same root: nobody told them. They did not know about the absence, the new fee, the mid-term break or that results were out. Stellar EMS gives every parent a simple portal at parents.stellareducation.net that works on any smartphone, plus SMS alerts for parents who prefer a text message.

From the portal, a parent sees each child's attendance, bills and payments, published terminal reports and school announcements. The school controls what is visible. SMS alerts go out automatically for absences, fee reminders and report releases through the Stellar EMS free SMS gateway — so your office no longer needs to buy bulk SMS for routine communication.

The result is fewer calls and visits to the office, better fee collection and parents who feel part of the school — without adding work for teachers.

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Parent viewing their child's attendance, results and fees in the Stellar EMS parent portal on a phone

What you get

One place for every parent conversation

One login for all children

A guardian with several children in the school sees them all under one account — attendance, bills and reports for each child.

Attendance at a glance

Parents see daily attendance and are alerted the same morning if a child is absent or late.

Bills, payments and balances

Every bill raised and payment recorded is visible to the parent, so balance disputes become rare and payments arrive sooner.

Terminal reports online

Approved report cards are published to the portal and can be viewed or downloaded — no more lost report cards.

Announcements & SMS

Send school-wide, class-level or individual messages by portal notice and SMS: PTA meetings, holidays, exam timetables, emergencies.

WhatsApp integration

Schools can add dedicated WhatsApp integrations to reach parents alongside SMS and the portal, as an optional add-on.

How it works

Parents connected in three steps

1

Guardians set up at admission

Parent or guardian details are captured once in Student Services; the same record drives the portal login and SMS alerts.

2

Parents receive their login

Each guardian gets portal access by SMS. We provide simple instructions your school can print or send, in plain language.

3

Updates flow automatically

Attendance, bills, payments, results and announcements appear in the portal as staff record them, with SMS alerts for the important moments.

FAQ

Common questions about the parent portal

Do parents need to install an app?
No. The parent portal is a mobile-friendly website that works in any phone browser, so there is nothing to download and it runs on basic smartphones. Parents who prefer text messages still receive the key alerts by SMS.
What if a parent does not have a smartphone?
SMS alerts for absences, fee reminders and report releases reach any mobile phone. The portal is an addition, not a requirement — no parent is left out.
Can we decide what parents see?
Yes. The school controls which information is published — for example, whether fee balances are shown, when reports are released, and whether results are withheld for unpaid fees according to your policy.
Is the parent portal an extra cost?
The parent portal and free SMS alert gateway come with the Stellar EMS platform; WhatsApp integration is an optional add-on. Because pricing is built per module and tailored to your school, your quote will show exactly what is included — see how pricing works.

Show your parents a school that communicates

Book a free demo and we'll log in as a parent so you can see exactly what families in your school would experience.